Refund Policy

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All prices are subject to change without notice.
Wire transfers under 500 USD will require an additional 25 USD for banking fees.
Prices are current as of January 2nd, 2015.
No sales tax is charged to orders shipped outside Arizona.
Prices do not include shipping charges or duties.
All returns require an RMA #. RMAs are given at the discretion of AutoEnginuity.
A 20% restocking fee is applied for all returns.
Subscription-based products are non-refundable.
No refund RMA # will be given for any purchase after 30 days.
Shipping charges are non-refundable.

Shop With Confidence

We want you to feel completely comfortable when shopping with us, and we go to great lengths to protect your security and privacy. We use a technology called Secure Sockets Layer (SSL), which creates a secure shopping environment which authenticates your connection and encrypts sensitive information before it is sent over the Internet.

Created an Account But Do Not Want It Anymore

Before your account can be removed, all pending orders must be processed.
Once, your orders have been processed, your account will be removed.
Click here to place your request for account removal.

Alternatives to Online Shopping

If you are still not comfortable using your credit card to pay on the Internet, you may:

  1. Call us at 1-480-827-8665 (TOOL) from 7AM until 5PM MT, Monday through Friday.
  2. E-mail sales@autoenginuity.com with your phone number and we'll call you back and complete the transaction over the phone.

Shipping

  • US shipping via UPS (where available). International shipping via DHL Express Mail.
  • Items shipped USPS Priority Mail will not have tracking numbers. For DHL Express Mail, tracking numbers will be provided upon request.
  • For international orders, a flat shipping fee of 42.00 USD will be charged, and the customer will be contacted for additional shipping charges - if applicable.
  • UPS does not ship to a P.O. box.
  • Allow 7 business days for processing and delivery.
  • AutoEnginuity is not responsible for typographical errors.

Coming Soon!

  • Enhanced Renault support

Warranty

If for any reason during the one year warranty period the hardware fails to function or perform reliably, at its option, AutoEnginuity, L.L.C. will either replace or repair the equipment without charge, subject to limitations and conditions.

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