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Request the Newest Available Version

Requirements:

  • Must have a current subscription if you have any Enhanced Interfaces
  • If a Subscription Update purchase is needed, you will be notified as to the cost

Supported Hardware

  • ProLine VCI Connector (Security Dongle built-in)
  • ScanTool OBD-II connector (no Security Dongle needed) - certain expansions only

Starting with software version 16.1 (released 3/22/2018), the ProLine Connector (with or without the external Security Dongle) will no longer be supported. If you have a Proline Connector, an AC12 Hardware Upgrade must take place. Contact AutoEnginuity at (480)827-8665 to upgrade

  • You must provide the following information:

Request the Newest Available Version

    "Your" refers to the owner of the product

    Assistance By Phone

    Technical Assistance, Product Information,
    Ordering (accessories and genuine AutoEnginuity replacement parts):
    Phone: 1-480-827-8665 (TOOL)
    Operating Hours (Mountain Time - DST not observed)
    7AM - 5PM, Monday - Friday
    Closed Public Holidays*

    Feedback

    Let us know something you would like to see changed or added to one of our products by emailing support@autoenginuity.com.

    Holiday Customer Support Schedule

    NOTE: No activation codes will be issued when the office is closed

    The AutoEnginuity Customer Support Center will be closed to observe the following holidays:

    • January 1, Friday New Year’s Day
    • May 30, Monday Memorial Day
    • July 4, Monday Independence Day
    • September 5, Monday Labor Day
    • November 11, Friday Veteran’s Day
    • November 24, Thursday Thanksgiving Day
    • November 25, Friday Office closed
    • December 25, Monday (Sunday) Christmas Day